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Social Security change for 3.6 million beneficiaries starts this month

The Social Security Administration is moving its Direct Express prepaid debit card program from Comerica Bank to Fifth Third Bank. This change affects approximately 3.6 million beneficiaries. The transition began in June, with the rollout timing depending on when individuals started using their cards.

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What changed

New data confirms the transition began in June and identifies Comerica Bank as the previous provider.

Live updates

  1. Social Security Transitions Direct Express Cards to Fifth Third Bank

    The Social Security Administration is moving its Direct Express prepaid debit card program from Comerica Bank to Fifth Third Bank. This change affects approximately 3.6 million beneficiaries. The transition began in June, with the rollout timing depending on when individuals started using their cards.

    What's confirmed:

    • The Social Security Administration is shifting its Direct Express prepaid debit card program from Comerica Bank to Fifth Third Bank.
    • The change affects around 3.6 million beneficiaries.
    • The changeover process started in June.
    confidence 90%
  2. Social Security Shifts Direct Express Cards for 3.6 Million Beneficiaries

    A payment change is taking effect this month for 3.6 million Social Security beneficiaries. The administration is switching the financial provider for Direct Express cards to Fifth Third Bank. This affects users who receive benefits via prepaid debit cards rather than traditional bank accounts.

    What's confirmed:

    • A payment change affects 3.6 million Social Security beneficiaries starting this month.
    • Fifth Third Bank will now issue Direct Express cards for beneficiaries without traditional bank accounts.
    • The shift involves a change in the program's financial provider from Comerica Bank to Fifth Third Bank.
    • The Social Security Administration is pushing for a full shift to electronic payments this year.

    Still unconfirmed:

    • The shift in card administration is linked to a banking merger.
    • Congress is looking to change rules regarding benefit withholding for those working while collecting Social Security.
    confidence 90%