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Americans and AI 2026: Chatbots, Smart Devices and Views on Impact

Nearly half of US adults now use AI chatbots, though confidence in the technology remains low. Many Americans believe the tech is advancing too quickly and distrust government regulation. Only 16 percent of adults expect AI to benefit society.

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What changed

New data specifies the exact percentage of chatbot users and highlights a widespread distrust of government oversight.

Live updates

  1. US Adult AI Chatbot Use Reaches 49 Percent Amid High Skepticism

    Nearly half of US adults now use AI chatbots, though confidence in the technology remains low. Many Americans believe the tech is advancing too quickly and distrust government regulation. Only 16 percent of adults expect AI to benefit society.

    What's confirmed:

    • 49% of US adults use AI chatbots.
    • 16% of Americans believe AI will benefit society.
    • Two-thirds of Americans think AI technology is moving too fast.
    • 67% of US adults have little confidence in government oversight of AI.

    Still unconfirmed:

    • 40% of Americans expect AI to make society worse.
    • Chatbot use was 33% two years ago.
    confidence 90%

  2. US Adults Increase AI Use Despite Deep Skepticism

    About half of Americans now use AI chatbots, but trust in the technology is low. Only 16 percent of adults believe AI will positively impact society. Most people feel the technology brings more risks than benefits to their lives.

    What's confirmed:

    • 16 percent of Americans think AI will have a positive impact on society.
    • About half of Americans use AI chatbots.
    • 71% of U.S. adults fear AI makes their personal data less secure.
    • Most Americans believe AI introduces more risks than benefits to their lives.

    Still unconfirmed:

    • AI gadgets like smart glasses and AI rings are moving beyond hype to offer practical features.
    confidence 95%

  3. Americans Use AI More Frequently Despite Growing Skepticism

    A Pew Research Center survey shows increased adoption of AI chatbots and smart devices among U.S. adults. Despite higher usage, most Americans view the speed of AI advancement negatively. Confidence in the societal impact of the technology remains low.

    What's confirmed:

    • Only 16% of Americans believe AI will have a positive impact on society.
    • Overall chatbot use among U.S. adults rose from 33% in 2024 to 49% in 2026.
    • Two-thirds of Americans think AI is advancing too quickly.
    • 44% of U.S. adults use OpenAI's ChatGPT.
    • About a quarter of U.S. adults use AI chatbots daily.
    • 67% of Americans lack confidence in the U.S. government to meaningfully regulate AI.
    • 59% of Americans lack confidence in companies to develop AI safely.
    • 40% of Americans expect AI to have a negative impact on society over the next 20 years.
    confidence 100%